The Platinum Card

The most prestigious and valuable card in the world

The Platinum Card® offers you exclusive privileges and benefits that compliment your lifestyle.
With a dedicated Platinum Services team, exceptional travel benefits, financial tools, insurance and a global award-winning rewards program, this card sets you apart.

You can also share the advantages of your Platinum Card with your close ones that entitles you to 1 Free Platinum Supplementary Card and 4 Free Gold Supplementary Cards. With no preset spending limit on your card, you can enjoy purchasing power that suits your lifestyle.

24-hour services, Worldwide Assistance, Recommendations & Priority Bookings

Platinum Services

A dedicated team of travel and lifestyle experts who are always ready to assist you whenever you need them,24 hours a day, 365 days a year.
From booking restaurants and tickets for the big game or the theatre, to arranging and delivering the perfect gift or a beautiful bouquet of flowers for a special someone, and helping you make the most of the award-winning Membership Rewards® programme, Platinum Services will always go the extra mile to help you.
So, whether it’s preferential treatment at exclusive restaurants or special savings, offers and privileges with shopping benefits, Platinum Services makes it happen.
In addition to assisting you with your Travel and Lifestyle needs, Platinum Services are there to answer your financial and Account-related queries. Whether you need to report a lost or stolen Card, to know the balance on your account or need help registering to Online Services, Platinum Services are there to serve you day or night.


Platinum Travel Services

Travel service experts are always ready to take care of all your travel requirements. Wherever you wish to go, they can arrange your flights, hotel accommodation, car hire, airport transfers and sightseeing tours. In short, they do everything possible to make your trip pleasant and comfortable.


Worldwide Customer Care

There are more than 2,200 American Express® Travel Service locations or Representative Offices around the world. The highly trained staff provides you with a wide range of services such as Emergency Cheque Cashing, American Express Travellers Cheques Services, Currency Exchange Services, Travel Assistance and more.


Travel Emergency Assistance

Should you or your family member encounter difficulties? A single phone call gets you fast access to medical and legal assistance, anytime and anywhere in the world. Rest assured that you will be assisted quickly and appropriately, whether you need referral to a doctor, a lawyer or a hospital.

Airport Lounge Privileges & Travel Access

Air Privileges

Air Privileges offers you a range of international deals with some of the world’s leading airlines, including substantial reductions on First and Business class airfares.
These are ongoing deals, ensuring you’re always able to enjoy the best at exclusive rates. For a full list of partners, ongoing offers and bookings, contact Platinum Services on (+973) 17 557788 or email:


Priority Pass

The internationally recognized Priority Pass membership card opens you the door to more than 900 airport VIP lounges. As a Card member, get VIP treatment wherever you travel, no matter which airline and class you choose at no extra cost.
If you’re travelling with a non-Card member, they can join you in the lounge for $27 which will be billed directly to your Platinum Card Account.
To apply for your complimentary Priority Pass membership, call Platinum Services on (+973) 17 557788.

* Priority Pass is offered to the basic Card member only.


Airport Club Access

Receive complimentary access to participating American Airlines Admirals Club, Continental Airlines Presidents Club, Delta Crown Room Club and Northwest Airlines World Clubs airport lounges around the world. Simply present the club agent with your Platinum Card, your ticket valid for same day travel on the corresponding airline that is operating the flight and a government issued ID. Your spouse and children under 21, or up to two travelling companions, may join you as guests in the club room.


Access to Airport Lounges Across the Middle East

By simply presenting your Platinum Card, you and one guest receive complimentary access to the following airport lounges across the region, regardless of the airline or class of travel:

  • Al Ghazal Lounge, Abu Dhabi, U.A.E.
  • Petra Lounge, Amman, Jordan.
  • Dilmun Lounge, Bahrain.
  • Cedars Lounge, Beirut, Lebanon.
  • Egyptian Aviation Services (EAS) - Terminal 2, Cairo, Egypt.
  • Business/Executive Lounge, Muscat, Oman.
  • Executive Lounge, Damascus, Syria.
  • Marhaba Lounge, Dubai, U.A.E. (Terminal 1 & 3).
  • Pearl Lounge, Kuwait.
  • Oman Air Lounge, Muscat, Oman.
  • Oryx Lounge, Doha, Qatar.*

* Access admitted to Card-member only.

Travel & Purchase Protection Insurance

Free Travel Accident Insurance

Every time you purchase air, sea, or land travel tickets with your Platinum Card, you’ll automatically receive Travel Accident Insurance against personal injury. You and your family will be covered for up to $1 million. Personal injury coverage reaches $1 million for the Platinum Card.

Free Travel Inconvenience Insurance

When you book and pay your entire travel fare using your Platinum Card and you experience delays, overbooked flights, lost luggage or missed departures and connections, Platinum Card-membership provides compensation to help ease the inconvenience and frustration.

Retail Protection

As a Platinum Card-member, you are protected against theft and accidental damage (including vandalism) with the Purchase Protection Plan for up to 90 days from the date of purchase with your Platinum Card.

* Subject to Retail Protection Policy

Lifestyle Privileges

Platinum Fine Dining Program

Exclusive dining privileges ensure that Platinum Card-members enjoy preferential treatment in the form of preferred reservations at exclusive restaurants. Wherever possible, we will ensure further privileges, such as complimentary beverages and desserts.
Platinum Services can make restaurant recommendations for special occasions, anniversaries or business lunches. They can also help you by reserving your table at restaurants in town or across the world. Whether you’re looking for classic French or emerging new wave cuisine, just let the Platinum Services team know and leave the calling, chasing and confirming to them.


Fine Hotels and Resorts

As a Platinum Card-member, you are undoubtedly used to special privileges while travelling around the world. Over 600 of the world’s finest hotels and resorts are committed to offer you competitive rates and exclusive benefits. When booked through Platinum Services, you will be entitled to room upgrades (subject to availability) at check-in, complimentary continental breakfast for two, late check-out of 4pm. You will also receive something special, from complimentary access to golf courts, spa treatment, lunch or dinner, to 12 noon check-in or a welcome gift.
To make a booking call Platinum Services on (+973) 17 557788.


Small Luxury Hotels of the World

Experience luxury in a selection of the finest hotels whose individuality and stunning location place them in a class of their own. With a choice of hundreds of hotels around the world, a stay at a Small Luxury Hotels of the World™ property will surely be an unforgettable experience. Enjoy a room upgrade at the time of checking in (subject to availability), complimentary continental breakfast for two, 12 noon check-in, and 4 o'clock late check-out (terms and conditions apply).
To make a booking call Platinum Services on (+973) 17 557788.


Hotel Loyalty Programmes

Your Platinum Card gives you privileged guest status when it comes to some of the world’s top hotel groups, whether you’re on holiday at one of their luxury resorts or simply spending a night at one of their airport hotels. Enroll with partner hotels you stay at the most and you’ll accumulate points as you go.
In addition to accumulating points, book at these hotels through Platinum Services and you’ll enjoy additional and exclusive benefits. Be it a late check-out to give you extra time to enjoy the accommodation, or an upgrade to the best available room, you’re sure to have a superior travel experience.
To find out more about this programme and the partner hotels you can stay at, please visit the American Express® website.


Premium Car Hire

Complimentary membership is reserved for you in the Hertz #1 Club Gold - the premium car rental programme by Hertz. Forget about lines and paperwork and go right to getting the car keys. You'll also enjoy other special benefits and discounts.
For more information, visit the American Express® website.

Membership Rewards®
As a Platinum Card member, you are automatically enrolled in the award-winning Membership Rewards programme at no cost.

Every time you use your Platinum Card, you earn Membership Rewards points which can be redeemed against anything from free flights and hotel stays to luxury retail items and spa treatments.

With Membership Rewards, you’ll earn one point for virtually every US Dollar you and your Supplementary Card members spend on the Platinum Card. Since points never expire, you can choose whether to collect them or redeem them against a unique experience.

For more information, visit the American Express® website.

Exclusive Discounts and Offers

American Express® continuously provides you with new offers and enhanced benefits, making your Platinum Card even more rewarding to use. Exclusive rates and deals at leading hotels, retailers and restaurants all over the world, are often negotiated exclusively for Platinum Card members.

Visit the American Express® website periodically to learn about these offers and experiences.

As an American Express Card member, you can also enjoy local, regional and global offers from American Express® SelectsSM.


Additional Benefits

Free Emergency Card Replacement

If your Platinum Card is lost or stolen, we’ll provide you with an emergency replacement, which means a Platinum Card will be delivered to you, wherever you are, normally within 2 working days.

Cash Access & Online Account Access

Should you be unable to access your funds, head to the nearest American Express® Travel Service or Representative Office and cash a personal cheque once every 21 days for up to $10,000. You are also entitled to withdraw up to  $5,000 every 30 days from a network of 800,000 ATMs worldwide.

Check your current Card Account balance, your latest charges, update your profile, request statements, find out how many Membership Rewards points you have online anywhere, anytime.
Go to Online Services or register now on

Online Account Access is only available to registered users and to Card members with cards issued in the Middle East (Card numbers starting with 3744 or 3778).

Online Fraud Protection Guarantee

Shop online with complete peace of mind, knowing you won't be charged for any unauthorized transactions. American Express® takes specific measures to protect your safety and privacy online using the latest technology to keep your Card Account number secure.